>>Subject to proper use and maintenance.
>>Safe packing and fast shipment guarantee.
>>Effective post-sales service guarantee. | |
|
FAQ| Q1: | I want to have a trial order. What's your MOQ? |
| A: | A trial order can start from 3 sets. |
| Q2: | Do you have experiences in projects or contract markets? |
| A: | Yes,we are very skilled in projects. We are teamed with R&D department, Marketing & Sales department, Merchandising department, Production department, Quality Control department and Engineering department to meet your expectations and WOW you! |
| Q3: | How do you guarantee the quality? |
| A: | We sign agreements with contract and project customers to guarantee the after-sale service. We apply AQL methodology to all our quality checks, ranging from IQC (Incoming Quality Check), IPQC (In-process Quality Check) to OQC (Outgoing Quality Check). In addition, we also have a QA (Quality Assurance) Specialist to follow up on quality corrections and carry out quality assurance procedures on a daily basis. |
| Q4: | What's your lead time? |
| A: | We have a list of ready-to-ship products with immediate delivery. Make-to-order items will take up to 30-45 days. |
| Q5: | What's your warranty? |
| A: | 2-3 years. |
| Q6: | How shall I maintain your products? |
| A: | We offer maintenance manual according for each different product. |
| Q7: | Can you help me with my drawings? |
| A: | We have a in-house designer and engineer team. Yes, we can offer drawing service as per your requirements. |
| Q8: | Do you offer ODM service? |
| A: | Yes, welcome to contact us for more information. |
| Q9: | How can I become your distributor? |
| A: | We sincerely welcome you to become our distributor and we will sign distributor agreement first of all. Currently we have distributors in United Kingdom, Mexico, West Africa… |
Kind Reminders:
All captioned sizes and shapes of above are with ±2cm tolerance.
Images and information in this catalogue are indicatively only. In case of any inconsistency between image and actual product, the latter shall govern
