How to cancel ETC
In recent years, ETC (electronic toll collection system) has become an important tool for car owners to travel. However, as user needs change, some car owners may need to cancel ETC. This article will introduce in detail the ETC cancellation process, precautions and recent hot topics to help you complete the cancellation operation efficiently.
1. Common reasons for ETC cancellation

According to hot discussions on the Internet in the past 10 days, the main reasons why car owners cancel ETC include:
| Reason | Proportion |
|---|---|
| Change vehicle or license plate | 35% |
| ETC equipment failure or damage | 25% |
| Change of bank-bound card | 20% |
| Service provider replacement requirements | 15% |
| other reasons | 5% |
2. Specific process of ETC cancellation
The following are the ETC cancellation steps in different scenarios:
| Logout type | Operation process |
|---|---|
| Log out online | 1. Log in to the ETC issuer APP or mini program 2. Enter "Account Management" - "Cancel ETC" 3. Submit photos of ID card and driving license 4. Waiting for review (usually 1-3 working days) |
| Offline logout | 1. Bring the original ID card and driving license 2. Go to the ETC service outlet 3. Fill out the cancellation application form 4. Return the OBU equipment (required by some provinces) |
| Cancellation of bank co-branded card | You need to unbind your bank card first: 1. Contact the card-issuing bank to terminate the withholding agreement 2. Complete the settlement of ETC account balance 3. Follow the above process to cancel ETC |
3. Recent hot topics related to ETC
Combined with the data of the entire network in the past 10 days, the hot topics in the ETC field include:
| hot events | Discussion popularity |
|---|---|
| Promote ETC sensorless payment parking lots in many places | ★★★★☆ |
| Implementation of new regulations on electronic invoices for ETC tolls | ★★★☆☆ |
| Free replacement policy for ETC equipment in some provinces | ★★★★★ |
| ETC account theft risk warning | ★★★☆☆ |
4. Things to note when canceling ETC
1.Balance processing: Before canceling, you need to ensure that the account balance is zero. Some provinces support return via the original route or offline refund.
2.Equipment return: Jiangsu, Zhejiang and other places require the return of OBU equipment, otherwise the credit record may be affected.
3.Time limit for termination of contract: Bank co-branded card users should note that they need to wait 3-5 working days after termination to complete cancellation.
4.Repeat application limit: After canceling the same license plate number, some provinces have a 30-day cooling-off period before re-applying.
5. Summary of ETC service hotlines in each province
| area | Customer service phone number |
|---|---|
| Beijing | 010-96011 |
| Shanghai | 021-12329 |
| Guangdong | 020-96533 |
| Sichuan | 028-96369 |
| hubei | 027-96576 |
Summary: The ETC cancellation process varies depending on the region and issuer. It is recommended to confirm the specific requirements through official channels before operation. Recently, many places have launched ETC service upgrade policies. Before canceling, you can pay attention to whether there are more favorable alternatives. If you encounter cancellation problems, you can directly call the local ETC service hotline for consultation.
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